{"id":6253,"date":"2017-05-17T16:23:32","date_gmt":"2017-05-17T14:23:32","guid":{"rendered":"https:\/\/www.odw.fr\/blog\/?p=6253"},"modified":"2025-08-07T13:42:14","modified_gmt":"2025-08-07T11:42:14","slug":"infographie-savoir-chatbots-messenger","status":"publish","type":"post","link":"https:\/\/www.odw.fr\/blog\/outils-web\/infographie-savoir-chatbots-messenger\/","title":{"rendered":"[Infographie] Tout savoir sur les Chatbots Messenger"},"content":{"rendered":"<p>Les <strong>chatbots r\u00e9volutionnent le domaine de la relation client<\/strong>, en particulier sur <strong>Messenger<\/strong>, l&rsquo;application de messagerie du leader des <a href=\"https:\/\/www.odw.fr\/expertises\/agence-social-media\/\">r\u00e9seaux sociaux<\/a>,\u00a0Facebook. \u00a0On compte d\u00e9sormais <strong>plus de 100 000\u00a0bots<\/strong> qui ont \u00e9t\u00e9 cr\u00e9\u00e9s pour Messenger depuis la mise en place de cette technologie.<\/p>\n<p>Cette infographie, r\u00e9alis\u00e9e par l&rsquo;agence Milky, nous donne un \u00e9clairage sur leur fonctionnement, leurs avantages et comment les utiliser efficacement.<\/p>\n<p>\u00a0<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6254 size-full\" src=\"https:\/\/www.odw.fr\/blog\/wp-content\/uploads\/2017\/05\/infographie-chatbot.jpg\" alt=\"infographie chatbot\" width=\"800\" height=\"6035\" srcset=\"https:\/\/www.odw.fr\/blog\/wp-content\/uploads\/2017\/05\/infographie-chatbot.jpg 800w, https:\/\/www.odw.fr\/blog\/wp-content\/uploads\/2017\/05\/infographie-chatbot-768x5794.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>Cette infographie propose une vue d\u2019ensemble claire et ludique sur l\u2019univers des <strong>chatbots Messenger<\/strong>, ces assistants conversationnels int\u00e9gr\u00e9s \u00e0 Facebook Messenger. <\/p>\n<p>Parmi les chiffres cl\u00e9s \u00e0 retenir :<\/p>\n<ul class=\"wp-block-list\">\n<li>33 000 chatbots ont d\u00e9j\u00e0 \u00e9t\u00e9 cr\u00e9\u00e9s sur Messenger en novembre 2016 ;<\/li>\n<li>80 % des utilisateurs attendent une r\u00e9ponse rapide ;<\/li>\n<li>58 % des consommateurs sont plus enclins \u00e0 acheter via une messagerie.<\/li>\n<\/ul>\n<p>Les <strong>raisons d\u2019investir dans un chatbot<\/strong> sont multiples : meilleure gestion de la relation client, disponibilit\u00e9 24\/7, r\u00e9duction des co\u00fbts, automatisation, personnalisation et performance commerciale.<\/p>\n<p>Le <strong>temps n\u00e9cessaire pour cr\u00e9er un chatbot<\/strong> d\u00e9pend de sa complexit\u00e9 : 2 \u00e0 3 semaines pour un bot simple, 1 mois pour un bot applicatif, 3 mois pour un assistant conversationnel complet et personnalis\u00e9.<\/p>\n<p>Pr\u00eat pour lancer votre prochain Chatbot Messenger ?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les chatbots r\u00e9volutionnent le domaine de la relation client, en particulier sur Messenger, l&rsquo;application de messagerie du leader des r\u00e9seaux sociaux,\u00a0Facebook. \u00a0On compte d\u00e9sormais plus [&#8230;]<\/p>\n","protected":false},"author":21,"featured_media":6254,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[66],"tags":[1052,608,56],"class_list":["post-6253","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outils-web","tag-chatbot","tag-messagerie-en-ligne","tag-reseaux-sociaux"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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